FAQ

Frequently Asked Questions (FAQ) - Melachic

1. What types of products do you offer?

• We offer a wide range of women's clothing and accessories, characterized by bright colors and unique patterns. Our selection includes fashionable clothing, bags, scarves and more.

2. How can I place an order?

• You can place an order directly from our website. Browse the categories, add the desired items to your cart, and follow the checkout process to complete your purchase.

3. What payment methods do you accept?

• We accept payments via credit cards and other secure payment methods. You can view all the details during the checkout process.

4. What is the return and refund policy?

• We guarantee the satisfaction of our customers. If you are not completely satisfied with your purchase, please see our return and refund policy on our website for detailed instructions on how to proceed.

5. Where do you ship your products?

• We currently ship our products to all countries in the European Union. Check shipping availability in your area during the checkout process.

6. How can I track my shipment?

• Once your order has shipped, you will receive a confirmation email with tracking information. You can use this information to track the status of your shipment.

7. Do you have a loyalty program or special discounts?

• Yes, we offer loyalty programs and periodic discounts to our customers. Sign up for our newsletter to receive updates on special offers and participate in our loyalty programs.

8. How can I contact customer service?

• You can contact our customer service through the contact form on our website or by sending an email to melachic.company@gmail.com

If you have any other questions or requests, please do not hesitate to contact us. We are here to assist you!